Privacy Policy
Last updated: April 15, 2026
1. Introduction
Socialvibe (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information: When you place an order or contact us, we may collect your name, email address, phone number, billing address, and payment information.
Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
Cookies: We use cookies and similar technologies to improve your experience, analyze site traffic, and personalize content.
3. How We Use Your Information
We use collected information to:
- Process and fulfill your orders
- Communicate with you about your orders and services
- Provide customer support
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Payment Security
All payment transactions are processed through Stripe, a PCI DSS Level 1 certified payment processor. We do not store your credit card details on our servers. All payment data is encrypted and handled directly by Stripe.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Payment processors (Stripe) to process transactions
- Service providers who assist in delivering our services
- Legal authorities if required by law
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order data is retained for a minimum of 2 years for accounting and legal purposes.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at support@socialvibeme.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact
For privacy-related questions or concerns:
Email: support@socialvibeme.com